Softcore Infotech Pvt. Ltd. values your privacy and is committed to protecting your business records, transactional information, and personal credentials in compliance with applicable IT security standards.
We collect contact details (name, official email, phone number), corporate billing details, system log files, and metadata necessary to run, troubleshoot, and support ERP instances and software implementations.
Collected information is used exclusively to provision ERP licenses, deliver technical assistance, issue statutory updates (like GST patches), process invoices, and maintain service security.
We do not sell, rent, or trade your internal manufacturing data, inventory catalogs, or ledger records to third parties. Access to client databases is strictly restricted to certified engineers under explicit non-disclosure agreements during support operations.
We implement standard SSL/TLS encryption for all data transmissions, secure cloud server environments, and routine vulnerability assessments to safeguard client databases against unauthorized access.
If you have questions about our data handling procedures, email us at privacy@softcoreinfotech.com.